Returns - Changes
It is very important for us to be completely satisfied with the product quality and with your purchase.
You have the right to change within 14 days from the date you receive and if they are in perfect condition. They should not have any treatment such as washing, processing, stains and wear. In case of opening the packaging or use the product in any way, its value is reduced automatically as the product is classified as second-hand and the company has the right to refuse the process of change or refund.
We offer the ability to change all products except the stockings, socks, the whole body sexy suits, sexy underwear (pyjamas, bodysuits, the bottom of panties and baby-doll) for hygienic reasons.
Discounted products, like seasonal products (christmas collection, swimwear, beach sets, beach towels, inflatable seas, beach bags), are changed to a product of the same category.
In the category "Swimmwear Super Deals -70%" change to size or product of the same category. No refund or change with product of another category.
The transport costs for the return-change are paid by the client.
The procedure is as follows:
Noted in a paper your full details and the products you wish to replace and placed in package.The return of products which are considered defective upon delivery, will be accepted within seven (7) calendar days of delivery there of to the customer. At the same time, the product must not be damaged and has all original documents accompaning the product (retail receipt) and packaging.
The product is taken and tested for the detection of said defect by the customer.
Provided that you have previously received and tested them by the Company, will be replacing the kind of a similar new one, or in case of unavailability of other new similar quality and price product, or replace it with another product or products at the rate of price that you pay or an additional cost if you wish, otherwise if you do not want replacement, the initial purchase price will be returned to you in the same way they had done your initial payment.
The address will be sent:
Greece,Thessaloniki,Metamorfoseos 29 Kalamaria, postal code 55132, phone 2310457836.